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Professional Development Resources for Library Staff and Board Members January 2021 |
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January 13 | 11:00am - 12:30pm (MT) $87 US
Too often, we publish annual reports that are too long and too full of data people don’t want or need. An awesome Annual Report focuses on the heart of the mission showing how giving impacts the people and communities you serve. Donors, volunteers, grant makers, and other key stakeholders want to know the results of your work. They want to know their investments make meaningful change in real people’s lives. During this webinar, Denisa will show you how to craft an annual report that will inspire and engage your donors.
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January 13 | 1:00pm - 2:00pm (MT)
Rally the troops, consolidate the message, and get it out there! These common and important steps are all part of the response when there’s a crisis challenging the library. But what can we do the rest of the time, before a crisis arises? Using both outward and inward facing tools, there are simple steps that boards and library staff can integrate into their communication processes, to be better prepared for unknown changes. Learn about these tools and how they can set the stage for dealing more effectively with any crisis your library faces in the future.
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4:00
This video will go over an introduction of what advocacy is for a library and why it's important.
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January 27 | 1:30pm - 2:30pm (MT) $69 US
New research suggests that pandemic fatigue – the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will develop – is real, and it is already causing an increase in difficult customer behaviors such as resistance to wearing masks and ignoring social distancing guidelines.
Is your organization ready and are your employees prepared to safely handle the next wave of customer behaviors? This interactive and informative program will help organizations and their employees create and maintain safe workplace practices, and prepare them to better handle customer conflicts including people who are non-compliant with your rules and policies. |
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52:13
During this harrowing and unusual time, we are regularly practicing a lot of helpful strategies to stay physically healthy and virus-free. Yet a key part of life in a pandemic, social distancing, creates its own challenges to our mental and emotional well-being. Self-care, the practice of taking time to take care of ourselves, is an important way to prevent burnout in challenging and disruptive times like these. This special Info2Go! session will discuss practical strategies for coping while social distancing, describe how self-care can improve our overall well-being, and identify ways to prevent burnout during this time.
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44:04
Practicing self-care during a pandemic is an essential way to keep ourselves afloat and functioning during these uncertain times. While many have been relying on temporary “surge capacity” to get through in the short-term, it is important to start thinking about other styles of coping that will help you get through long periods of disaster. Karina Hagelin (they/them), an artist, community organizer, and librarian from New York with expertise in creating trauma-informed libraries, will be leading this Info2Go! session. They will draw upon their professional expertise within librarianship and their personal experiences as a disabled and chronically ill queer femme survivor to discuss concrete and accessible self-care strategies and skills, describe the importance, role, and application of community care, and identify ways in which trauma-informed librarianship can teach us how to sustainably support ourselves and each other.
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1:04:01
Join us on a deep-dive addressing LGBTQ2+ concerns in your HR and People operations. From policy to forms to partnerships to recruitment pipelines, this presentation will provide you with tips and best practices on your journey to an inclusive office. While taking care to outline high-level issues and goals to guide your strategy, we will also be getting into the specifics surrounding foundational tools such as Self-ID and climate surveys that will provide vital metrics and information to drive inclusion. By the end, you should come away with a host of potential initiatives to implement or refine that will affirm and empower queer employees as well as give your team the information they need to advocate for and co-create a more LGBTQ2+ inclusive workplace culture.
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45:14
Neurodiversity is a relatively new way to think about neurological differences – because of natural variation in the human genome brain differences are normal. For kids with learning and thinking differences, the concept of neurodiversity can help them (and their parents) frame their challenges as differences, rather than as deficits. There’s growing awareness in libraries of how to best reach kids with neurological differences like autism spectrum disorder and ADHD, but what about when those kids become adults? Join Lori Uria from Neurodiversity Matters Idaho to learn about neurodiversity, how libraries can increase their understanding of the needs of neurodiverse patrons, develop workplaces friendly to neurodiverse employees, and ensure libraries are welcoming spaces to everyone in their community.
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 Indigenous Canada University of AlbertaIndigenous Canada is a 12-lesson Massive Open Online Course (MOOC) that explores Indigenous histories and contemporary issues in Canada. From an Indigenous perspective, this course explores key issues facing Indigenous peoples today from a historical and critical perspective highlighting national and local Indigenous-settler relations. Topics for the 12 lessons include the fur trade and other exchange relationships, land claims and environmental impacts, legal systems and rights, political conflicts and alliances, Indigenous political activism, and contemporary Indigenous life, art and its expressions. |
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Diversity and inclusion in libraries : a call to action and strategies for success by Shannon D. JonesDiversity and Inclusion in Libraries: A Call to Action and Strategies for Success is arranged in three parts: Why Diversity and Inclusion Matter, Equipping the Library Staff, and Voices from the Field. This book tackles these issues head on and should appeal to a broad audience interested in diversity as it relates to libraries and librarianship, including professional librarians and paraprofessional library staff. Offering best practices strategies tempered by experiences and wisdom, this book will help libraries realize a high level of inclusion.
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January 21 | 8:00am - 11:00am (MT) $119
Mental health concerns will directly impact one in every five people. The remaining four will know a friend, family member, co-worker, or acquaintance that struggles with their mental health. It is essential that organizations build capacity to support those with mental health concerns because early identification and support typically lead to continued employee well-being. This workshop will explore factors affecting mental health, give participants a general overview of common adult mental illnesses, and, most importantly, show how to be a support. Participants will learn strategies for creating a more inclusive work environment that reduces stigma surrounding mental illness.
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With the sudden increase in the need to work from home, we’d like to share our best tips and advice on how to set up a safe home office. To prevent inflammation, sore muscles and other injuries, your home office should be a safe, comfortable place to spend your working hours.
Our free on-demand webinar offers advice from Janicke Mabro Carlsson, a qualified and experienced physiotherapist. She will share best practice information on good posture, the right equipment, how to set it up, and will show you some useful exercises to increase bloodflow and prevent injury. |
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55:35
The coronavirus pandemic is impacting almost every aspect of our lives. Many library employees are under a great deal of stress and are experiencing a high level of uncertainty. An emphasis on workplace well-being is more important than ever. How can we take care of ourselves and take care of one another as we respond to the needs of our communities?
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This free online training program is about psychological health and safety in the workplace. The goal is to help you, as an employee, understand the 13 psychosocial workplace factors from the National Standard of Psychological Health and Safety in the Workplace and what you can do to help yourself and others in the workplace.
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Ergonomics is an applied science which studies how to match the job to the worker. Ergonomics is concerned with preventing pain and injuries related to factors such as pace of work, the strain on joints and muscles, and the effects of posture. This course provides a practical introduction to office ergonomics, focusing specifically on issues and injuries related to the use of computers and other office equipment. The goal of the course is to give you information to help apply ergonomic solutions in your workplace. |
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$20
Based on the book, The Culture Question, this workshop provides a guide for how every organization can increase employee engagement and become a great place to work. Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behaviour. Other workplaces are simply uninspiring. For various reasons, countless people feel trapped, indifferent, or bored at work. The secret to creating workplaces where people like to work is leadership and culture. By exploring six key elements that make up a healthy workplace culture, participants will learn the answers to two fundamental questions: “How does your organization’s culture impact how much people like where they work?” and “What can leaders do to make it better?”
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*subscription required (available to all Marigold Member Library cardholders)
Traditional feedback often fails because it assumes and prescribes. People let their pent-up emotions and judgments take control, and make no effort to understand the context behind problematic behavior. As a result, both parties end up feeling defensive and start to talk past one another. In this course, adapted from the podcast How to Be Awesome at Your Job, Jonathan Raymond shares how to let your curiosity guide conversations and communicate feedback that gets results. Jonathan goes over a simple five-step system to help you kick off a productive conversation about improvement without falling into the feedback trap. Along the way, he shares how to help people come to conclusions themselves and own the changes they make.
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February 5 | 12:00pm - 1:00pm (MT)
Social wellbeing, individuals living the good life in a thriving community, is something public libraries can influence! Join these rural library directors for a tour of the most popular tools for helping libraries improve social wellbeing in their communities created from the Rural Library Service & Social Wellbeing Project research. Learn from library directors who leverage all available resources to create feelings of delight, power, cultural identity, and belonging for community residents with outstanding results. Participants will leave understanding key actions libraries can take to improve social wellbeing outcomes in their own communities, both immediately, and over the long haul.
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34:53
For months, the word “pivot” was the most popular word in the virtual halls of every successful company. It spoke to the need to quickly respond to an unexpected crisis. It promised a quick solution to a challenge that would last for weeks, months, or at the longest a whole quarter. But the challenge was not temporary, it stretched beyond our expectations and a new solution was needed to build the new future. The best companies looked beyond the pivot and developed three tools that will steer them on the road ahead.
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56:48
“Do you have any books on law?”
“I need information on bats.” Have customers ever asked you general or ambiguous questions like these? How do we connect customers with exactly what they need when the way they ask for something is open to many interpretations? Enter… the reference interview! The purpose of a reference interview is to find out what a customer wants so library staff can match the information need with the library’s resources. Join us as we break down the process into simple steps and discuss solutions to common problems. Participants will leave with a 6-step tool kit to asking better questions so customers leave happy. |
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56:38
If you’re standing in front of an audience with the intent to share information, having a solidly constructed plan will help ensure that you get your message across in the best possible way. Learn to set objectives and structure your class or presentation in a way that not only reaches your goals but also engages your audience and ensures they’ll really get what you’re saying and remember it after they’ve left the room. Whether you’re teaching parents about early literacy, giving a presentation to a community group or teaching seniors how to use their iPads, this method of planning will prepare you to deliver top-notch classes and presentations to audiences big and little.
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1:32:19
Chances are you have dealt with a disgruntled patron a time or two (maybe today??). If we deal with people as customers – and everyone does in some context – we’ve dealt with those who are disgruntled, unhappy, frustrated, angry . . . the list goes on. So what’s the story? This webinar will give you an opportunity to think about the whys and wherefores of some of those behaviors – and the hows regarding handling them.
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February 1 - February 28 $199 US
More and more public libraries recognize that for their library to remain relevant to teens they must consider the way teens desire to interact, create, and drive their own library experience. Teenagers enter the library with a unique set of needs, expectations, and capacities that make them a vital and distinctive user group. To serve this population effectively, it’s not enough to know how to answer their reference questions or acquire YA novels—you need to be able to work with teens, not just for them or alongside them.
Offering a fresh perspective on teen services, this course covers everything from programs, psychology, and physical spaces to collections and getting buy-in from young adult patrons. Whether you are an experienced teen librarian seeking to revitalize your practice, or are new to serving teens, you will find this course beneficial. Jennifer Velásquez, Teen Services Coordinator for the San Antonio Public Library, teaches you how to use teen personalities, psychology, and innovative communication strategies to enhance your services and help teens take ownership of their library. |
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Zoom is a video conferencing tool that allows you to connect with other people over voice or video calls using the Internet. Its base is free to use and easy to set up, meaning you can connect with the people you know in a few easy steps.
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Interpersonal Communication Lynda.com *subscription required (available to all Marigold Member Library cardholders) Communicating effectively isn't an innate talent that some people have and others don't—it's something that anyone can learn and practice. In this course, learn strategies that can help you hone and master your interpersonal communication skills. Join personal branding and career expert Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor. She also discusses how to grapple with tricky situations, taking you through how to handle interruptions, respond to critical feedback, and communicate across cultures.
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5:56
Do you create videos for Facebook and Instagram? Wondering how to get more people to pay attention to your videos in the news feed? Social video expert Matt Johnson shares a five-step system for using text overlays to optimize your video for views and engagement in the Facebook or Instagram feed.
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Episode 74 3:58
In this episode, I talk about whether it's worth it for libraries to spend budget on social media ads! Do you agree with my assessment? Have you purchased ads on social media for your library? Let us know in the comments!
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Learn how to choose Canva themes and customize them with images and text to create graphics for social media and more.
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January 26 - February 8 $150 US
Have you recently been tasked with creating library displays, but you don’t know where to begin? Or maybe you have been creating displays for years yet feel a bit bored with your display designs and in need of some fresh inspiration? Would you like to start the new year by planning a year of creative displays? Have you been creating displays during the pandemic... and if so, how are they different?
This course will provide you with tips, techniques, and inspiration that will help you to create library displays that delight. |
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January 6 | 1:00pm - 2:00pm (MT)
Libraries have quickly pivoted in the last several months to moving their programs and events to a virtual environment. The early months were about figuring out "the how" and getting new routines in place. Now it is time to find meaningful ways to evaluate and assess the success of what we are offering.
How does program success in a virtual world differ from in person programs and events? What data should we collect? How do we get feedback? These questions and more will be explored in this webinar. |
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January 14 | 12:00pm - 1:00pm (MT) $29 US
In this webinar, learn how to better engage LGBTQ+ youth, how to program for them, and how to connect and develop relationships with them in the library. There will also be a focus on a trauma lens viewpoint to better understand LGBTQ+ youth and what they may be going through.
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57:57
In this webinar, Amanda Moss Struckmeyer will cover the planning essentials for a picture book/STEAM program, and look in detail at specific programs you could run at your library, including a picture book and related STEAM activity/activities.
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February 2 - March 1 $200 US
Creating and hosting meaningful and engaging programs in a virtual environment provides many unique opportunities to engage audiences in new ways. However, it also presents a new set of challenges. Some in-person programs can be transformed to the virtual environment with ease, while others may take considerable time and effort to adapt. This course will examine the landscape of the last 8 months to explore what has been successful in virtual programming for libraries, museums, performing arts centers, and other arts-based institutions. In addition to developing ideas about what public programs to offer at your institution, the course will also involve examining online platform options (including the pros and cons of each) and discussing best practices for tracking program outcomes and statistics to prove value to stakeholders.
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There’s no better time than winter to curl up with a gripping read. And with upcoming YA releases like the ones covered in this free, hour-long webinar, teen readers—and YA lovers of all ages—will want to do nothing else. Join us for not only a must-see book buzz (brought to you by Bloomsbury Publishing and Tor Teen), but a special panel starring Brigid Kemmerer, author of A Vow So Bold and Deadly, and Charlie Jane Anders, author of Victories Greater than Death. Sarah Hunter, Booklist editor, Books for Youth, will moderate.
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This detailed course—fully updated to cover the latest version of Android OS—helps Android users get the most out of their smartphone or tablet. Join Dan Gookin as he provides a comprehensive tour of the different Android operating system features you can use on your device. Dan begins with basic Android operations—including charging, turning the device on, locking it, and turning the device off—and demonstrates how to customize and configure your device. He walks through sharing on Android devices, as well as connecting with Wi-Fi or Bluetooth. He then shows how to leverage your device's features, discussing how to set up email and social networking. He also covers working with calendar features, using apps and widgets, texting, browsing the web, and using the camera. Finally, Dan details how to maintain your Android device, guard your privacy, and troubleshoot problems.
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iOS 14 and iPadOS: iPhone and iPad Essential Training Lynda.com *subscription required (available to all Marigold Member Library cardholders) Want to get the most out of your iPhone or iPad? This course can help. Whether you're looking to upgrade to iOS 14 or iPadOS 14—the operating systems powering iPhone and iPad devices—or you're new to iPhones and iPads in general, instructor Garrick Chow has you covered. Learn how to customize your Home screen and add widgets, manage files and storage, and type more efficiently by leveraging predictive text and iPadOS-only features like Scribble, which converts the text you write by hand with the Apple Pencil into typed text. Plus, explore the core features of iOS and iPadOS, such as video conferencing with FaceTime, texting with iMessage, sending and receiving money with Apple Cash, and more. Along the way, get an in-depth look at some of the most useful and fun new features packed into iOS 14 and iPadOS 14.
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January 12 | 12:00pm - 1:00pm (MT)
What is executive function and why is it important? Come learn how to help children build executive function skills and why these skills are crucial to success for children and adults. We will go through all areas of executive function, determine what might work for different ages and practice a little ourselves.
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1:01:10
People make mistakes. Sometimes, it can be difficult to own up to the mistakes we make - to the point that we won't even admit that we've made one. This is "intentional blindness", where all the proof in the world won't change our minds. Why do we choose NOT to see something – good or bad – that is literally or figuratively right in front of us? This session of the "Be Your Best You" series will dig into this seemingly universal tendency, and how we can avoid intentional blindness and broaden our perspectives.
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1:18:20
What’s a podcast and why should I have one? Learn about how to start your own podcast for your museum or library and find a whole new audience outside your walls for your programs and collections. Cameron Green, technical producer of the Cheyenne Frontier Days Old West Museum’s “Saddle Lore,” will discuss the basic technology needs for starting and web hosting your podcast. Skye Cranney, cohost of the Idaho State Historical Society's “Behind Gray Walls,” will discuss how to build consistent content. Learn about budget, technology, production, and more in this informative session.
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ALA Midwinter Virtual January 22 - 26
Highlights include:
- Symposium on the Future of Libraries, offering sessions on future trends to inspire innovation in libraries
- News You Can Use with updates that highlight new research, innovations, and advances in libraries
- Interactive author events Awards celebrations
- A virtual Exhibit Hall with NEW Presentation Stages
- Live Chats Networking opportunities
- and more!
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OLA Super Conference 2021 February 3 - 6 The Super Conference Planning Team has re-imagined Super Conference into a virtual event that will brighten your cold February and will not require you to put on any winter wear. Our first virtual conference includes an incredible program, and will provide you access to:- All-Conference Keynote sessions;
- Divisional Spotlight talks;
- Over 100 interactive and engaging sessions;
- Live conversations and opportunities to engage in meaningful dialogue;
- An exciting Virtual Expo floor full of products and demonstrations from vendors across library land.
We don’t take your support of the OLA Super Conference for granted. During these times of uncertainty we need that support more than ever. This conference will be an incredible opportunity to bring our hearts and minds together to learn, celebrate, create and connect, at exactly the time when we all need it most.
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*Registration rates available soon
If recent events have taught us anything, it’s that change is inevitable. Even the best laid plans can go right out the window when something unexpected occurs. So how do we manage?
Join us at the first ever virtual Southern Alberta Library Conference as we learn how to build resilience, become more flexible, and adapt to change as it happens. |
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Disclaimer: The links provided in this newsletter are intended to inform subscribers about information and learning opportunities that may be of interest. Inclusion in this newsletter does not constitute a recommendation by Marigold Library System or its staff members.
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Marigold Library System
710 - 2nd Street
Strathmore, Alberta T1P 1K4
1-855-934-5334marigold.ab.ca |
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