The show follows Eleanor Shellstrop, an ordinary woman who enters the afterlife and, thanks to some kind of error, is sent to the Good Place instead of the Bad Place, which is definitely where she belongs. While hiding in plain sight from Michael, the wise architect of the Good Place who doesn't know he's made a mistake, she's determined to shed her old way of living and discover the awesome, or at least the pretty good, person within.

The show follows Eleanor Shellstrop, an ordinary woman who enters the afterlife and, thanks to some kind of error, is sent to the Good Place instead of the Bad Place, which is definitely where she belongs. While hiding in plain sight from Michael, the wise architect of the Good Place who doesn't know he's made a mistake, she's determined to shed her old way of living and discover the awesome, or at least the pretty good, person within.

Eleanor, Chidi, Tahani, and Jason are four cosmically bound friends in the fight for their eternity, alongside their former torturer, Michael. Michael, in a fit of panic, had relinquished his role as the Architect to Eleanor, so that she and the gang could help four new residents become better people. Unfortunately, the Bad Place doesn't exactly make their task easy, and its latest move places Chidi in a dire situation, putting his relationship with Eleanor and the others in jeopardy.

Four people and their otherworldly frienemy struggle in the afterlife to define what it means to be good.