Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. HOW DO YOU LOVE YOUR LIBRARY? Let Us Count the Ways! Question Title * 1. Which of the following best describes your relationship with the WSPL? Please check all that apply I am a cardholder. I go to the library. I am an online library user. I attend public programs. I don't currently use the library. I am not a cardholder. OK Question Title * 2. Have you attended a library program or used the library in the past 2 years? Yes No If yes, please list the services or programs you use the most: OK Question Title * 3. What role does or should the library fulfill in our area? OK Question Title * 4. I go to the library Once a week Once a month A few times a year Never If you do not go to the library why not? OK Question Title * 5. Why do you visit the library? Borrow materials Tech help Personal enrichment Attend programs WiFi Meet up with others Other (please specify) OK Question Title * 6. How easy is it to access our branches and our in house services? Welcoming and easily accessible Accessible with assistance Difficult to use Did not know about this branch / service No opinion / not applicable Callicoon Branch Callicoon Branch Welcoming and easily accessible Callicoon Branch Accessible with assistance Callicoon Branch Difficult to use Callicoon Branch Did not know about this branch / service Callicoon Branch No opinion / not applicable Narrowsburg Branch Narrowsburg Branch Welcoming and easily accessible Narrowsburg Branch Accessible with assistance Narrowsburg Branch Difficult to use Narrowsburg Branch Did not know about this branch / service Narrowsburg Branch No opinion / not applicable Jeffersonville Branch Jeffersonville Branch Welcoming and easily accessible Jeffersonville Branch Accessible with assistance Jeffersonville Branch Difficult to use Jeffersonville Branch Did not know about this branch / service Jeffersonville Branch No opinion / not applicable Printing/Faxing/Copying Printing/Faxing/Copying Welcoming and easily accessible Printing/Faxing/Copying Accessible with assistance Printing/Faxing/Copying Difficult to use Printing/Faxing/Copying Did not know about this branch / service Printing/Faxing/Copying No opinion / not applicable Computer availability Computer availability Welcoming and easily accessible Computer availability Accessible with assistance Computer availability Difficult to use Computer availability Did not know about this branch / service Computer availability No opinion / not applicable WiFi Availability WiFi Availability Welcoming and easily accessible WiFi Availability Accessible with assistance WiFi Availability Difficult to use WiFi Availability Did not know about this branch / service WiFi Availability No opinion / not applicable Hours of Operation Hours of Operation Welcoming and easily accessible Hours of Operation Accessible with assistance Hours of Operation Difficult to use Hours of Operation Did not know about this branch / service Hours of Operation No opinion / not applicable Meeting Room Meeting Room Welcoming and easily accessible Meeting Room Accessible with assistance Meeting Room Difficult to use Meeting Room Did not know about this branch / service Meeting Room No opinion / not applicable Comments OK Question Title * 7. Please rate the following WSPL collections. Excellent Good Fair Poor No opinion Book Collection Book Collection Excellent Book Collection Good Book Collection Fair Book Collection Poor Book Collection No opinion Newspapers & Periodicals Newspapers & Periodicals Excellent Newspapers & Periodicals Good Newspapers & Periodicals Fair Newspapers & Periodicals Poor Newspapers & Periodicals No opinion DVD Collection DVD Collection Excellent DVD Collection Good DVD Collection Fair DVD Collection Poor DVD Collection No opinion Books on CD Books on CD Excellent Books on CD Good Books on CD Fair Books on CD Poor Books on CD No opinion Microfilm / Local History Microfilm / Local History Excellent Microfilm / Local History Good Microfilm / Local History Fair Microfilm / Local History Poor Microfilm / Local History No opinion Overdrive / Libby ebooks Overdrive / Libby ebooks Excellent Overdrive / Libby ebooks Good Overdrive / Libby ebooks Fair Overdrive / Libby ebooks Poor Overdrive / Libby ebooks No opinion Kanopy Movie Streaming Kanopy Movie Streaming Excellent Kanopy Movie Streaming Good Kanopy Movie Streaming Fair Kanopy Movie Streaming Poor Kanopy Movie Streaming No opinion Comments: OK Question Title * 8. I use the library's online services More than once a week Once a week Once a month Few times a year Never Generally speaking, why do you or don't you use the library's online services? OK Question Title * 9. How easy is it to use our online services? Excellent Good / Fair Poor Did not know about this service No opinion / Not applicable Online catalog Online catalog Excellent Online catalog Good / Fair Online catalog Poor Online catalog Did not know about this service Online catalog No opinion / Not applicable RCLS gateway app RCLS gateway app Excellent RCLS gateway app Good / Fair RCLS gateway app Poor RCLS gateway app Did not know about this service RCLS gateway app No opinion / Not applicable Libby / Overdrive Libby / Overdrive Excellent Libby / Overdrive Good / Fair Libby / Overdrive Poor Libby / Overdrive Did not know about this service Libby / Overdrive No opinion / Not applicable Kanopy Kanopy Excellent Kanopy Good / Fair Kanopy Poor Kanopy Did not know about this service Kanopy No opinion / Not applicable Rosetta Stone Rosetta Stone Excellent Rosetta Stone Good / Fair Rosetta Stone Poor Rosetta Stone Did not know about this service Rosetta Stone No opinion / Not applicable Ancestry.com Ancestry.com Excellent Ancestry.com Good / Fair Ancestry.com Poor Ancestry.com Did not know about this service Ancestry.com No opinion / Not applicable Online calendar Online calendar Excellent Online calendar Good / Fair Online calendar Poor Online calendar Did not know about this service Online calendar No opinion / Not applicable Other (please specify) OK Question Title * 10. I attend public programs once a week once a month several times a year never virtually in person OK Question Title * 11. Please rate the following WSPL programs Excellent Good Fair Poor Don't participate / Don't know Youth programs Youth programs Excellent Youth programs Good Youth programs Fair Youth programs Poor Youth programs Don't participate / Don't know Teen programs Teen programs Excellent Teen programs Good Teen programs Fair Teen programs Poor Teen programs Don't participate / Don't know Adult programs Adult programs Excellent Adult programs Good Adult programs Fair Adult programs Poor Adult programs Don't participate / Don't know Tech Talks Tech Talks Excellent Tech Talks Good Tech Talks Fair Tech Talks Poor Tech Talks Don't participate / Don't know Please tell us more! OK Question Title * 12. What is your favorite thing about the library? OK Question Title * 13. What might encourage you to make better use of the library's services and programs? Better quality of experience Better information about what is available Better information on how to use the services More relevant services or programming Increased or changed library hours More free time Other (please specify or provide more detailed feedback) OK Question Title * 14. What should the library do to improve its programs and contributions to the community? OK Question Title * 15. What are the best ways for you to get information about the library's policies, programs & services? (choose up to 3) Library website Library staff Facebook Instagram Email newsletters Signage & Flyers Local newspapers Local Radio Other (please specify) OK Question Title * 16. Do you live in the Sullivan West School District? Yes full time Yes part time No If no, where do you reside? OK Question Title * 17. Please indicate your age group up to 12 13 to 17 18 to 33 34 to 49 50 to 64 65 + OK Question Title * 18. Which of the following tools do you have available to you so that we can make our services more accessible? Yes Most of the time No I have reliable high speed internet at home I have reliable high speed internet at home Yes I have reliable high speed internet at home Most of the time I have reliable high speed internet at home No I have access to a personal computer I have access to a personal computer Yes I have access to a personal computer Most of the time I have access to a personal computer No I have access to a printer or copier I have access to a printer or copier Yes I have access to a printer or copier Most of the time I have access to a printer or copier No I have access to transportation to get to the library I have access to transportation to get to the library Yes I have access to transportation to get to the library Most of the time I have access to transportation to get to the library No I have a smart cell phone. I have a smart cell phone. Yes I have a smart cell phone. Most of the time I have a smart cell phone. No I use social media. I use social media. Yes I use social media. Most of the time I use social media. No I can use Zoom or other tools to attend virtual programming. I can use Zoom or other tools to attend virtual programming. Yes I can use Zoom or other tools to attend virtual programming. Most of the time I can use Zoom or other tools to attend virtual programming. No If you would benefit from technical assistance with any of the above, please specify. OK Question Title * 19. What is/are your occupation, vocation, or pre-occupation? (please feel free to list your work, your passions, your interest...for example Student, Entrepreneur, Educator, Horticulture, Farmer, Law Enforcement, Artist, Contractor) OK Question Title * 20. If you would like to be entered into a drawing for a $50 gift certificate to Agway and would like more information about WSPL, please provide your contact information here. Your survey responses will still remain confidential. Name Address City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Email Address Phone Number OK Question Title * 21. For staff only, do not answer Narrowsburg Callicoon Jeffersonville Jeff Farmers Market Sullivan West OK DONE
