A trauma-informed approach to library services / Rebecca Tolley
Material type: TextPublisher: Chicago : ALA Editions, 2020Description: xii, 180 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 9780838919811
- 0838919812
- 027.6/63Â 23
- Z711.92.S6Â T65 2020
Item type | Current library | Home library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Book | Iola Public Library Professional Collection Adult Non-Fiction | Iola Public Library | Adult Books | PC 027.663 Tolley, Rebecca (Browse shelf(Opens below)) | Available | 34311002859321 |
Includes bibliographical references (pages 155-162) and index
Part I: Adverse childhood experiences and trauma-informed care -- Trauma and adverse childhood experiences -- The trauma-informed approach to service -- Trauma-informed care and libraries -- The trauma-informed library environment -- Part II: The six guiding principles of trauma-informed approaches -- Safety -- Trustworthiness and transparency -- Peer support -- Collaboration and mutuality -- Empowerment, voice, and choice -- Cultural, historical, and gender issues -- Part III: Creating a culture of trauma-informed care in libraries -- Assessing organizational readiness -- The library as sanctuary -- Becoming a trauma-informed library workforce -- Planning for trauma-informed services -- Appendix: Adverse childhood experiences questionnaire
"This book applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace"--
Psychological trauma can result from a single painful event, a prolonged event, recurrent events, or a series of ongoing, relentless stresses. Tolley applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace. It can also help library workforces smooth over the rough edges when a staff member exhibits abrasive behavior, and can be a means of preventing burnout, secondary traumatization, and impaired functioning by staff. -- adapted from Prologue and Chapter 2
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