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Diversity, equity, & inclusion for dummies /

By: Material type: TextTextSeries: --For dummiesPublisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2022]Description: xiii, 325 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1119824753
  • 9781119824756
Other title:
  • Diversity, equity, and inclusion
Subject(s): Summary: Today's workers are looking for a welcoming environment in which they can enjoy a sense of belonging and truly thrive. In Diversity, Equity, & Inclusion For Dummies, you'll learn how to create that kind of culture and realize the productivity and performance that it brings. With real-world examples, stories, case studies, checklists, and assessments, this practical and hands-on guide shows you how to apply best practices as a leader to your company--from the C-suite to the ground floor. Inside... Understand DEI fundamentals Realize the benefits of DEI initiatives Assess current DEI policies/practices Overcome common barriers to diversity Recruit diverse talent Create DEI councils and Employee Resource Groups (ERGs) Uncover unconscious biases Sustain changes over the long term
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Item type Current library Home library Collection Call number Copy number Status Date due Barcode Item holds
Standard Loan Hayden Library Adult Nonfiction Hayden Library Book 658.3/DAVIS (Browse shelf(Opens below)) 1 Available 50610023496909
Total holds: 0

Enhanced descriptions from Syndetics:

Strengthen your company culture through inclusive and equitable policies and practices

The global workforce and marketplace will continue to undergo dramatic demographic shifts--redefining the workplace, the workers, and how work gets done. Organizations that want to attract and retain the best talent and to capitalize on the full breath of their perspectives and experiences must first reflect our society as a whole, and secondly, must create the right kind of work environment where ALL talent can thrive. That means valuing diversity, creating more equitable policies and practices, and fostering a welcoming and inclusive culture.

In Diversity, Equity & Inclusion For Dummies, global workforce expert, and three-time Chief Diversity and Inclusion Officer Dr. Shirley Davis unveils her extensive collection of real-world experiences, stories, case studies, checklists, assessments, tips, and strategies that will give you a deeper understanding of the business impact of DEI and how your role as a leader can contribute to your company's long term success.

You'll learn:

The fundamentals of DEI and how it drives business performance and impact How to conduct comprehensive DEI organizational assessments to identify systemic and institutional inequities Tactics and strategies for having necessary but difficult conversations, and how to make them impactful Skills and competencies that every leader needs in order to effectively lead the new generation of workers How to operationalize DEI across your organization, measure its impact, and sustain it long term

Diversity, Equity & Inclusion For Dummies is a must-read guide for any leader at any level who wants to ready themselves for the workplace of the future and reap the benefits of a full spectrum diverse ideas, backgrounds, and experiences. It also belongs on the reading lists of human resources and DEI professionals actively seeking to go broader, deeper, and have greater impact in their DEI work.

Includes index.

Today's workers are looking for a welcoming environment in which they can enjoy a sense of belonging and truly thrive. In Diversity, Equity, & Inclusion For Dummies, you'll learn how to create that kind of culture and realize the productivity and performance that it brings. With real-world examples, stories, case studies, checklists, and assessments, this practical and hands-on guide shows you how to apply best practices as a leader to your company--from the C-suite to the ground floor.

Inside...

Understand DEI fundamentals
Realize the benefits of DEI initiatives
Assess current DEI policies/practices
Overcome common barriers to diversity
Recruit diverse talent
Create DEI councils and Employee Resource Groups (ERGs)
Uncover unconscious biases
Sustain changes over the long term

Table of contents provided by Syndetics

  • Introduction (p. 1)
  • About This Book (p. 2)
  • Foolish Assumptions (p. 4)
  • Icons Used in This Book (p. 4)
  • Beyond the Book (p. 5)
  • Where to Go from Here (p. 5)
  • Part 1 Getting Started with Diversity, Equity, and Inclusion (p. 7)
  • Chapter 1 Understanding the Fundamentals of Diversity, Equity, and Inclusion (p. 9)
  • Re-Shifting the Focus to Diversity, Equity, and inclusion Work (p. 10)
  • Understanding the History of Diversity and Inclusion in the Workplace (p. 12)
  • Defining Diversity, Equity, and Inclusion (p. 15)
  • Diversity (p. 15)
  • Multiple dimensions of diversity (p. 16)
  • Equity (p. 17)
  • Inclusion (p. 19)
  • Diversity, equity, and inclusion (p. 19)
  • Breaking Down Other Key DEI-Related Terms (p. 20)
  • Ability and disabilities (p. 20)
  • Belonging (p. 21)
  • BIPOC (p. 21)
  • Implicit bias (p. 22)
  • Intersectionality (p. 23)
  • Isms and phobias (p. 23)
  • LGBTQIA+ (p. 24)
  • Microaggressions (p. 25)
  • Neurodiversity (p. 26)
  • Prejudice and stereotypes (p. 26)
  • Privilege and power (p. 27)
  • Getting Started: Reflection Activity (p. 28)
  • Chapter 2 Exploring Key Demographic Trends that Are Redefining the Workplace (p. 31)
  • Increasingly Global (p. 33)
  • Increasingly Diverse (p. 34)
  • Generational diversity (p. 34)
  • Gender diversity (p. 35)
  • Racial and ethnic diversity (p. 37)
  • Increasingly More Flexible and Working More Virtually (p. 39)
  • A new way of thinking about work (p. 39)
  • The impact diversity, equity, and inclusion (p. 40)
  • Increasingly Digital (p. 41)
  • Considering the COVID-19 pandemic's effects on digitalization (p. 41)
  • Examining automation's and artificial intelligence's impact on talent and DE! (p. 43)
  • Increasingly Underskilled (p. 44)
  • Chapter 3 Cultivating Skills and Competencies for Leading Today's Workers (p. 47)
  • Assessing Your DEI Leadership Effectiveness (p. 48)
  • Demonstrating emotional intelligence (p. 48)
  • Exhibiting authenticity and transparency (p. 53)
  • Building and maintaining trust (p. 56)
  • Leading change (p. 57)
  • Dealing with conflicts (p. 61)
  • Using diplomacy and tact (p. 62)
  • Applying an equity lens in decision making (p. 63)
  • Exercising cultural competence (p. 64)
  • Navigating workplace politics (p. 66)
  • Developing accountability as a leader (p. 68)
  • Promoting DEI as a Senior Executive/Board Member (p. 70)
  • Fostering DEI as a Middle Manager or Supervisor (p. 71)
  • Championing DEI as a Mentor or Sponsor (p. 72)
  • Mentorship (p. 73)
  • Sponsorship (p. 73)
  • Chapter 4 Making the Case for DEI (p. 75)
  • Recognizing DEI's Impact on Organizational Success (p. 76)
  • Becoming an Employer of Choice (p. 78)
  • Leveraging Inclusion to Drive Innovation and Creativity (p. 79)
  • Enhancing the Safety, Health, and Wellness of Staff (p. 81)
  • Improving the Employee Experience and Encouraging Engagement (p. 83)
  • Creating a positive employee experience (p. 83)
  • Seeing increased engagement (p. 84)
  • Minimizing Employee Complaints and Lawsuits (p. 85)
  • Avoiding the Revolving Door and Turnover of Top Performers (p. 86)
  • Chapter 5 Hiring a Chief Diversity, Equity, and Inclusion Officer (p. 87)
  • Tracing the Rise of the Chief Diversity, Equity, and Inclusion Officer's Role (p. 88)
  • Knowing When It's Time to Hire a CDEIO (p. 89)
  • Considering the Best Candidate for Your Organization (p. 90)
  • Positioning the Role at the Right Level (p. 92)
  • Part 2 Examining DEI in the Workplace (p. 95)
  • Chapter 6 Assessing Your Organization's Culture (p. 97)
  • Exploring What Culture Is (p. 98)
  • Using Benchmarks and Other Industry Standards (p. 99)
  • Conducting Document Reviews of Policies, Processes, and Strategies (p. 101)
  • Conducting Leadership Assessments (p. 104)
  • Conducting a Staff Inclusion and Engagement Survey (p. 105)
  • Conducting Employee Focus Groups (p. 106)
  • Chapter 7 Exposing Common Organizational Barriers to DEI (p. 107)
  • Looking for the Culture Fit (p. 108)
  • Resisting the Value and Need for DEI (p. 109)
  • Handling resistance (p. 109)
  • Overcoming fear (p. 110)
  • Perpetuating Microaggressions, Stereotypes, and Prejudices (p. 112)
  • Taking a closer look at microaggressions (p. 112)
  • Sniffing out stereotypes and prejudices (p. 113)
  • Overlooking Hidden Figures Who Are Overperforming but Undervalued (p. 114)
  • Minimizing the experiences and contributions of underrepresented talent (p. 115)
  • Relying on favorites and go-tos (p. 116)
  • Silencing and Ignoring Employee Complaints (p. 117)
  • Chapter 8 Positioning DEI as an Organization's Strategic Priority (p. 119)
  • Embedding DEI into the Organization's Mission, Vision, and Values (p. 120)
  • Creating a DEI Plan (p. 122)
  • Starting with a vision for the future (p. 123)
  • Taking the steps to make it happen (p. 124)
  • Communicating the DEI Plan across the organization (p. 127)
  • Involving leadership (p. 128)
  • Making it relevant (p. 128)
  • Keeping the Plan Alive (p. 129)
  • Part 3 Implementing and Operationalizing DEI Across the Organization (p. 131)
  • Chapter 9 Finding and Recruiting Diverse Talent (p. 133)
  • Reviewing Your Recruitment Strategy (p. 134)
  • Shoring up your short-term recruitment strategy (p. 134)
  • Looking at recruitment with an eye on long-term goals (p. 135)
  • Boosting your diversity recruitment strategy (p. 136)
  • Casting a Wider Net to Build a Diverse Pipeline (p. 137)
  • Building relationships and networking (p. 137)
  • Communicating your commitment to DEI (p. 139)
  • Writing More Inclusive Job Descriptions (p. 140)
  • Minimizing Bias in the Selection Process (p. 141)
  • Recognizing that everyone has biases (p. 141)
  • Replacing gender-coded words with gender-neutral ones (p. 143)
  • Reducing racial bias (p. 143)
  • Curtailing bias against older workers (p. 144)
  • Diminishing bias against disabled (differently-abled) workers (p. 144)
  • Lessening bias against religious beliefs/spirituality/faith (p. 145)
  • Assembling a Diverse Interview Panel (p. 145)
  • Avoiding Illegal and Inappropriate Questions (p. 146)
  • Chapter 10 Developing, Coaching, Promoting, and Retaining Diverse Talent (p. 149)
  • Developing Diverse Talent (p. 150)
  • Coaching Diverse Talent (p. 151)
  • Assessing Your Team's Needs (p. 153)
  • Understanding the best ways to get your team's input (p. 153)
  • Mentoring across differences (p. 155)
  • Customizing your leadership style to your team's diverse needs and talents (p. 155)
  • Reviewing Performance with an Equitable and Inclusive Mindset (p. 157)
  • Combating microaggressions and bias (p. 158)
  • Providing feedback through an equitable lens (p. 159)
  • Applying Retention Strategies That Work (p. 160)
  • Chapter 11 Leading Diverse Teams for Maximum Performance (p. 163)
  • Assembling a Diverse Team (p. 164)
  • Maximizing the Benefits of a Diverse Team (p. 166)
  • Creating opportunities for people to get to know each other (p. 166)
  • Embracing communication style differences (p. 167)
  • Making your meetings no-judgment zones (p. 167)
  • Focusing on the increase in market share and serving more diverse customers (p. 168)
  • Addressing unconscious cultural bias (p. 168)
  • Inviting Diversity of Thought to the Table (p. 169)
  • Scrutinizing the myth about diversity of thought (p. 169)
  • Uncovering the truth about diversity of thought (p. 170)
  • Mining diversity of thought at the table (p. 170)
  • Facilitating Relationship-Building and Cultivating Trust and Belonging (p. 171)
  • Building relationships (p. 171)
  • Building trust (p. 172)
  • Avoiding the Common Pitfalls of Leading a Diverse Team (p. 173)
  • Chapter 12 Tracking, Measuring, and Reporting the Progress of DEI Efforts (p. 175)
  • Measuring What Matters (p. 176)
  • Understanding what makes a metric good (p. 176)
  • Considering common areas to measure (p. 176)
  • Avoiding common metrics mistakes (p. 178)
  • Identifying the Problems with Tracking DEI (p. 178)
  • Developing a DEI Scorecard (p. 179)
  • Reporting the Data to Key Leaders (p. 182)
  • Putting it all together (p. 182)
  • Making sure leaders use the data presented (p. 183)
  • Chapter 13 Embedding DEI in Other Key Areas of the Organization (p. 185)
  • Incorporating DEI Messaging into Marketing and Branding Initiatives (p. 185)
  • Practicing inclusive marketing (p. 187)
  • Avoiding cultural appropriation and other missteps (p. 188)
  • Integrating DEI into Company Communications and Messaging (p. 189)
  • Connecting DEI to Environmental Social Governance and Corporate Responsibility (p. 190)
  • Surveying Supplier Diversity Programs (p. 192)
  • Understanding the benefits of supplier diversity programs (p. 193)
  • Establishing and nurturing relationships with diverse vendors and suppliers (p. 195)
  • Exploring best practices for supplier diversity programs (p. 196)
  • Measuring the success of a supplier diversity program (p. 198)
  • Chapter 14 Launching DEI Councils and Employee Resource Groups (p. 201)
  • Differentiating Between DEI Councils and Employee Resource Groups (p. 202)
  • Understanding how diversity councils can support ERGs (p. 203)
  • Looking at what diversity councils and ERGs can accomplish together (p. 204)
  • Drilling down into the importance of ERGs (p. 204)
  • Ensuring Engagement from the Top: The Importance of the Executive Sponsor (p. 205)
  • Establishing an Effective DEI Council (p. 207)
  • Knowing your company and finding a champion (p. 207)
  • Establishing your mission, vision, and strategic areas of focus (p. 208)
  • Setting goals and establishing roles and responsibilities (p. 209)
  • Recruiting and securing DEI council members (p. 210)
  • Developing a DEI council charter (p. 210)
  • Offering Employee Resource Groups to Support DEI Initiatives (p. 211)
  • Realizing the benefits of the ERGs for employees and the organization (p. 213)
  • Identifying the various types of employee resource groups (p. 213)
  • Deciding when to launch ERGs and which to launch first (p. 214)
  • Recruiting ERG members and executive sponsors (p. 215)
  • Establishing an ERG charter and measures of success (p. 215)
  • Part 4 Sustaining DEI in Your Organization (p. 217)
  • Chapter 15 Understanding Implicit Bias and Its Impact in the Workplace (p. 219)
  • An Important Word on Bias (p. 221)
  • Tracing the Origins of Biases and How They're Reinforced (p. 221)
  • Identifying Ways Biases Show Up in Everyday Life (p. 223)
  • Distinguishing among the Various Biases (p. 224)
  • Describing the Ways Biases Affect Decision Making in the Workplace (p. 227)
  • Reprogramming Your Brain to Make Less Biased Decisions (p. 229)
  • Mitigating bias as an individual (p. 229)
  • Managing bias within a system (p. 232)
  • Chapter 16 Moving from Unconscious Bias to Inclusive Leadership (p. 235)
  • Realizing the Benefits of Becoming an Inclusive Leader (p. 236)
  • Driving financial performance (p. 237)
  • Enhancing employer brand that attracts top talent (p. 237)
  • Increasing employee engagement, satisfaction, and team performance (p. 238)
  • Achieving greater innovation in products and services (p. 240)
  • Honing the Competencies and Key Traits of an Inclusive Leader (p. 241)
  • Avoiding the Pitfalls of Ineffective Leadership (p. 243)
  • Being Inclusive Everyday: Microbehaviors Leaders Often Overlook (p. 244)
  • Chapter 17 Enhancing Cultural Competence (p. 247)
  • Understanding What Cultural Competence Is (And What It Isn't) (p. 249)
  • Self-awareness (p. 249)
  • Knowledge of other cultures (p. 250)
  • The ability to adapt (p. 250)
  • What cultural competence isn't (p. 251)
  • Distinguishing between Cultural Humility and Cultural Intelligence (p. 252)
  • Considering cultural humility (p. 252)
  • Investigating cultural intelligence (p. 253)
  • Knowing How Cultures Differ: Seven Dimensions of Culture (p. 255)
  • Universalism versus particularism (p. 256)
  • Individualism versus communitarianism (p. 256)
  • Neutral versus emotional (p. 256)
  • Specific versus diffuse (p. 257)
  • Achievement versus ascription (p. 257)
  • Sequential time versus synchronic time (p. 258)
  • Internal direction versus external direction (p. 258)
  • Mapping Your Own Cultural Orientation (p. 258)
  • Assessing Your Cultural Competence - Tools You Can Use (p. 260)
  • Employing the Most Important Attributes of Cultural Competence (p. 262)
  • Chapter 18 Cultivating a Culture of inclusion. Equity, and Belonging (p. 263)
  • Understanding Company Culture and How It's Established (p. 264)
  • Realizing every company has a culture (p. 265)
  • Understanding that company culture is an open culture (p. 266)
  • Defining the beliefs that drive behavior (p. 267)
  • Introducing the Culture Spectrum (p. 270)
  • The left side of the spectrum (p. 272)
  • The right side of the spectrum (p. 275)
  • Exploring the Characteristics and Implications of Toxic Workplaces (p. 277)
  • Implementing a Sustainable Culture Transformation (p. 280)
  • Setting the stage for change (p. 280)
  • Mission, vision, and values (p. 282)
  • Policies and formal processes (p. 282)
  • Informal processes (p. 283)
  • Employee behavior (p. 284)
  • Assessing progress and creating the next strategy (p. 285)
  • Measuring the Impact of a Culture of Inclusion, Equity, and Belonging (p. 286)
  • Part 5 The Part of Tens (p. 289)
  • Chapter 19 Ten Common Myths about Diversity and Inclusion (p. 291)
  • When We Check This Box, We Can Move on to Other Priorities (p. 291)
  • Isn't Focusing on Diversity Just Reverse Discrimination? (p. 292)
  • DEI Work Has No Place for Straight, White Men (p. 292)
  • "Diversity" Is Just Code for "Race (p. 293)
  • What We're Really After Is Diversity of Thought (p. 293)
  • I Support Diversity; I Just Don't Want to Lower Our Standards (p. 294)
  • If We Can Achieve Diversity, Inclusion Will Follow (p. 294)
  • All Bias Is Bad (p. 295)
  • Succeeding as a DEI Practitioner Will Put Me out of a Job (p. 295)
  • Is All This DEI Work Really Necessary When People Seem Happy Here? (p. 295)
  • Chapter 20 Ten Ways That Boards Can Influence DEI in the Organization (p. 297)
  • Develop a DEI Statement and Center It in Your Business Strategy (p. 298)
  • Commit to Diversifying Your Board (p. 298)
  • Cultivate a Culture of Inclusion on Your Board (p. 299)
  • Establish Clear Board Roles and Responsibilities (p. 299)
  • Ensure Your Board Chair and CEO Are DEI Champions (p. 300)
  • Provide Education on DEI-Related Topics (p. 300)
  • Embrace an Equity Mindset (p. 301)
  • Accept Responsibility (p. 301)
  • Get Comfortable Being Uncomfortable (p. 302)
  • Measure Your Success (p. 302)
  • Chapter 21 Ten Things Underrepresented Talent Wish Leaders Knew (p. 303)
  • Everyone Has Different Needs in the Workplace (p. 304)
  • Representation Equals Diversity, Equity, AND Inclusion (p. 305)
  • Intent Doesn't Equal Impact (p. 306)
  • Diversity, Equity, and Inclusion Are More Than just "Race" (p. 306)
  • Don't Tokenize Me Because I'm the Only One (p. 307)
  • Do Your Own Work; Walk the Talk (p. 307)
  • Stop with the Overly Complimentary Language (p. 308)
  • Don't Interpret Silence as Consent or Agreement (p. 309)
  • Ask for My Perspective and Input Even Though I'm Different from You (p. 310)
  • Your Staff Is Watching You (p. 310)
  • Index (p. 311)

Author notes provided by Syndetics

Shirley Davis, PhD, is a seasoned HR and Diversity Inclusion thought leader, a certified leadership coach, and veteran executive. She has been featured on NBC's Today, USA Today, National Public Radio, the Wall Street Journal, Essence magazine, Fast Company, the Washington Post, and more.

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