Physical Description |
viii, 284 pages ; 24 cm |
Note |
Includes bibliographical references pages 257-271) and index. |
Summary |
Identifies eight familiar types of difficult coworkers-the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others-and provides strategies tailored to dealing constructively with each one. Facing a special case who defies categorization? The author also shares principles that will help you turn things around no matter who you're at odds with. -- Adapted from the publisher. |
Subject |
Conflict management.
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Interpersonal conflict.
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Problem employees -- Psychology.
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Psychology, Industrial.
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