CLEVNET Help
Search ResultsJournal Articles
3 Results Found Subscribe to search results
Select All
Switch to list view
Switch to thumbnail view
000WE-WY
Print
1. 
Cover image for Sorry, sorry, sorry :
Language 
English
Books
2023
Summary 
"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why goo
Available: Holds:
2. 
Cover image for Sorry, sorry, sorry :
Language 
English
Audio disc
2023
Summary 
Drawing on a deep well of research in psychology, sociology, law, and medicine, Marjorie Ingall and Susan McCarthy explain why a good apology is hard to find and why it doesn't have to be. Alongside their six-step formula for apologizing beautifully, they also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things, mend fences, heal wounds, and bring more harmony into ourselves and our society at large.
Available: Holds:
Select All
3 Results Found Subscribe to search results
Limit Search Results
Material Type
Reading Level
New Materials
Language
Publication Date
This graph shows the distribution of publication dates for use with a date range slider. Switch to Years view for a more detailed breakdown of search results by year.
-
Subject