The friction project : how smart leaders make the right things easier and the wrong things harder / Robert I. Sutton & Huggy Rao.
Material type:
TextPublisher: New York : St. Martin's Press, 2024Edition: First U.S. editionDescription: viii, 293 pages ; 22 cmContent type: - text
- unmediated
- volume
- 9781250284419
- 658.4/03Â 23/eng/20230911
- HD30.23Â .S98 2024
| Item type | Current library | Home library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
| Book | Independence Public Library Adult Non-Fiction | Independence Public Library | Adult Books | 658.4 SUTT (Browse shelf(Opens below)) | Available | 36123001674256 |
Includes bibliographical references (pages 263-284) and index.
"Every organization is plagued by destructive friction: the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, ... Sutton and Rao [teach] readers how to become 'friction fixers,' so that teams and organizations don't squander the zeal, damage the health, and throttle the creativity and productivity of good people--or burn through cash and other precious resources"--
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